新加坡圣淘沙安曼纳圣殿酒店-住客评论

Guest（Couple） 2025-07-01
My stay at Amara Sanctuary Resort Sentosa was absolutely divine! ??? This beautiful hotel exceeded all expectations and booking the executive room with a jacuzzi was a true blessing. ?? The warm welcome of sweets in our room paired with complimentary pillow lists, a Nespresso machine, and free mini bar drinks made us feel so pampered! ??? The king sized bed was incredibly comfortable and the pillows were like little clouds of heaven, leaving me feeling refreshed and well rested. ?? The breakfast buffet was a delight, perfectly suiting my taste. I couldn’t resist going back for more of the crispy Belgian waffles and the fresh vibrant salad bar! ???? Everything about this resort screamed luxury and relaxation and I only wish I could have stayed longer. Highly recommend this tropical gem for a dreamy escape! ?? #AmaraSanctuary #SentosaBliss
酒店回复：
Dear HansOlivier,Thank you so much for your glowing and beautifully written review! We're absolutely thrilled to hear that your stay at Amara Sanctuary Resort Sentosa was such a divine experience. It’s wonderful to know that the Courtyard Room with Jacuzzi, welcome treats, Nespresso machine, complimentary mini bar, and pillow menu all added that extra touch of pampering to your getaway.We're also delighted that you enjoyed the breakfast buffet—especially the Belgian waffles and fresh salad bar! Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with everyone who helped make your stay special.We’d love to welcome you back for another relaxing escape—hopefully for a longer visit next time! ???Best regardsAnthony LimGeneral Manager
Guest（家庭旅游） 2025-07-01
标准的度假村，不算很大，但是服务什么都很不错。圣淘沙酒店定的太晚了，选择面不大，这家不算踩雷，之前看评论觉得不行，但是入住后感觉可以。房间是连廊坊，挺大的，还有阳台。酒店一直有孔雀走来走去，吃早饭会自己跑过来。早餐可以，不算多，但是该有的都有，omelet 做的挺好的，比市区洲际做的好吃。服务人员印度裔较多，他们服务很好，不过服务人员基本都是不会中文。步行到沙滩很近，离那个吊桥 90度椰子树很近。这个海滩吃饭很方便，东西味道也不错。对了，旁边的一个酒吧，ver什么的，很好吃，价格也不贵，推荐鸡尾酒，调的很好，服务也很好。唯一的缺点是酒店泳池，没什么感觉，特别冷清，相比之前住过的逸豪差很多。估计还是人少。整个酒店密度很低，都是villa 。
酒店回复：
亲爱的客人,感谢您详细而中肯的反馈！我们很高兴您整体入住体验是满意的，特别是对客房的舒适度、早餐、服务人员的专业态度，以及酒店环境的肯定。我们的孔雀确实是许多住客喜爱的亮点之一，也很高兴您喜欢我们的煎蛋和早餐体验。我们也注意到您提到泳池氛围较为冷清的部分反馈。这方面我们会与相关团队进一步探讨，提升整体设施的吸引力和使用率。再次感谢您的推荐，也欢迎您在下次圣淘沙之旅再次选择入住我们酒店！祝您生活愉快！此致，Anthony Lim总经理
Guest user（与好友旅游） 2025-01-01
酒店位置很好，圣淘沙岛上所有交通电频车、公交、捷运轻轨都是免费的，酒店出来路边就是A线BUS站，2站到沙滩，走着也都不远
酒店回复：
尊敬的Qinggehaochi，感谢您抽出时间分享您的入住体验！我们很高兴得知您对酒店的地理位置感到满意，也享受了圣淘沙岛上便捷的免费交通服务。正如您提到的，酒店附近的A线巴士站确实十分便利，不论是前往沙滩还是其他景点，都可以轻松到达，步行也非常方便。我们期待您的下次光临，并希望能为您带来更多愉快的回忆！如有任何需求，请随时与我们联系。祝您生活愉快！ Anthony Lim总经理
Guest user（Family） 2024-12-01
Nice and peaceful Good ambience? Great service and staff are all friendly and always put a smile Upon arrival the lobby was humid not sure was it the aircon not working and staffs are sweating
酒店回复：
Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the peaceful atmosphere, great ambiance, and the friendly service provided by our team. It’s wonderful to know that their smiles left a positive impression on you.We sincerely apologize for the discomfort caused by the humid lobby upon your arrival. This is not the standard we strive for, and we’ll ensure that our maintenance team looks into the air conditioning system promptly to avoid such situations in the future.Your feedback is invaluable in helping us improve, and we hope to have the pleasure of welcoming you back for an even better experience in the near future.Warm regards,Anthony LimGeneral Manager
Guest user（Travel with friends） 2024-12-01
Service was really good, a great place to have a retreat. Breakfast buffet was good! Wished the coffee had oat milk as an option, but all in all, it’s a great hotel.
酒店回复：
Dear Valued Guest,Thank you for your kind feedback! We're delighted to hear that you enjoyed our service and found the hotel a great retreat. It's wonderful that you had a positive breakfast experience as well.We appreciate your suggestion about offering oat milk as an option for coffee. We'll certainly share this with our team to enhance our offerings in the future.We hope to welcome you back for another relaxing stay soon!Warm regards,Anthony LimGeneral Manager
Guest user（Couples） 2024-12-01
A cozy and nice ambience that make u feel so relax. Was so sceptical about the room because of the review written but nonetheless, it makes me not regretting booking it as the room is over my expectations. We had such a pleasant stay at the horel and with such a welcoming receptionist that handle the check in, it definitely make ur stay so much valuable.
酒店回复：
Dear Valued Guest, Thank you for sharing your wonderful feedback! We're thrilled to hear that your stay exceeded your expectations and that you enjoyed the cozy and relaxing ambiance. It’s heartening to know that our welcoming receptionist added value to your experience and made your check-in process smooth.We truly appreciate your kind words and are delighted that you chose to stay with us. We look forward to welcoming you back for another memorable stay soon! Best regardsAnthony LimGeneral Manager
Guest user（家庭旅游） 2024-12-01
因为之前找的代订不靠谱，临时在飞机订了这家酒店，没想到超级满意，房间超大，洗漱用品很全，minibar还是免费的，有威化和饮料，水每天两瓶，设施看出来部分翻新了，没有特别旧，早餐超级好吃，还有孔雀在院子走来走去。穿过隔壁酒店就是离英比奥捷运站，大厅有穿梭巴士，临走时前台热情帮忙搬行李，推荐！
酒店回复：
尊敬的贵宾，感谢您抽出时间分享您的入住体验！我们很高兴得知您对酒店的整体服务和设施感到满意。能够为您提供宽敞舒适的房间、齐全的洗漱用品以及免费的迷你吧是我们的荣幸。很高兴您喜欢我们美味的早餐和庭院中悠闲漫步的孔雀。我们也非常重视您的称赞，特别是对于酒店位置和接驳服务的认可。我们会将您的肯定传递给前台团队，相信他们会因此更加充满动力。期待您未来再次光临，继续为您创造难忘的入住体验！祝您生活愉快！Anthony Lim总经理
Guest user（Family） 2024-11-01
Stay and breakfast is good except for the room tv. We have to call 3 to 4 times in a day to get the technician to fix the Tv. Son was disappointed that the tv is not working well at all.
酒店回复：
Dear Bearlerie,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and the breakfast. However, we sincerely apologize for the inconvenience caused by the TV issues in your room. We understand how disappointing this must have been, especially for your son.Please rest assured that your feedback has been shared with our engineering team to ensure such situations are addressed more promptly in the future. We truly value your patience and understanding.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay next time.Warm regards,Anthony LimGeneral Manager
Guest user（与好友旅游） 2024-11-01
设施：设施有点老旧，卫生间的淋浴设备不太好用，其他都挺好服务：都挺好的，有会讲中文的服务员，早餐品类也很丰富，还可以自己煮个米粉，非常适合中国胃位置：特别好，距离海滩五分钟步行距离，距离环球10分钟步行距离
酒店回复：
尊敬的客人，感谢您抽出时间分享您的入住体验！很高兴得知您对我们的服务、早餐和地理位置感到满意。我们也很高兴能够为您提供适合中国客人口味的早餐选项，尤其是可以自己煮米粉的体验。对于您提到的设施老旧和淋浴设备问题，我们深表歉意。我们已将您的意见反馈给相关团队，并会进一步检查和改进，以确保为客人提供更舒适的住宿体验。希望在不久的将来能再次欢迎您回来，给您带来更完善的入住体验！祝好，Anthony Lim总经理
Guest user（与好友旅游） 2024-10-01
据说以前是艾美，服务还算可以，中文资料很普及，房间状态是比较老了，整体看着还算干净，但一些角落和细节能看出维护不是非常好，尤其床单上有疑似血渍，户外环境还是不错的，圣淘沙岛很美
酒店回复：
您好jimmy1009，我们非常感谢您抽出时间分享您的入住体验。很高兴得知您对我们的服务以及酒店的户外环境感到满意，并对圣淘沙岛的美景印象深刻。对于您提到的房间维护问题，尤其是床单上的情况，我们深感抱歉。这绝不符合我们的服务标准，我们会立即与团队跟进，确保此类问题得到妥善处理。您的反馈对我们至关重要，我们将继续努力改善，期待未来有机会为您提供更完美的入住体验。圣淘沙安曼纳圣殿度假酒店

新加坡圣淘沙安曼纳圣殿酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest user（与好友旅游） 2025-01-01

Guest user（Family） 2024-12-01

Guest user（Travel with friends） 2024-12-01

Guest user（Couples） 2024-12-01

Guest user（家庭旅游） 2024-12-01

Guest user（Family） 2024-11-01

Guest user（与好友旅游） 2024-11-01

Guest user（与好友旅游） 2024-10-01

客户评价由实住客人提供的真实点评